I recently had the opportunity to take my exams at the test center, and I must say, it was an exceptional experience from start to finish. There were several standout aspects that made my visit truly enjoyable, and I'm delighted to share them with you.

Accessibility:
First and foremost, the test center's location is incredibly accessible. Situated close to the city center, it is easily reachable via both the U-Bahn and bus services. The convenience of public transportation options made my commute stress-free, allowing me to arrive at the center feeling relaxed and ready for my exams.

Staff:
The staff at the test center were simply outstanding. From the moment I walked in, their warm and welcoming demeanor put me at ease. They were more than willing to assist with any queries or concerns I had, guiding me through the necessary processes effortlessly. Their friendly and professional approach truly set the tone for a positive testing experience.

Ambience:
Upon stepping inside, I was pleasantly surprised by the calming ambience that permeated the test center. The interior was thoughtfully designed, creating a tranquil environment conducive to concentration and focus. The well-ventilated space ensured that even during busy periods, the air remained fresh and conducive to studying or taking exams. This ambiance helped alleviate any pre-test jitters and made the entire experience more comfortable.

Special Mention:
Now, here comes the delightful surprise! The test center goes above and beyond by offering an array of complimentary refreshments. During my breaks, I had access to a delectable variety of assorted breads, cookies, candies, and fresh fruits, providing a much-needed boost of energy. For beverage lovers, there was an impressive selection of soft drinks, teas, and coffees to choose from, ensuring everyone's preferences were catered to. And to top it off, they even offered a delightful range of ice creams! Having such treats available free of charge was an unexpected delight, and it added an extra touch of comfort and enjoyment to my time at the center.

Read More

Hi guys,
i just wanted to share some information on the Test "Center" at CBT Training & Consulting GmbH in Munich.

I definitely can not recommend it!

It is quite easy to find. But already at the reception/registration they were absolutely incapable of communicating on a normal friendly level.

The environment is not the best, but could be worse.
You take the test in a room with other people who are apparently doing other tests.
Therefore they will come and go at quite different times. Noise level was pretty average, since they had air conditioning on at full blast and the windows open.
The upside is, you have an own box, they provide Ohropax and they give you some basic headphones which you can use to block out some of the noise.
If you need something, you can call them via a button. But the staff was totally unresponsive, unfriendly and not willing to explain anything about the process. This was quite annoying, the effort for the exam conditions felt like minimum.
Additionally, the computer's response to the keyboard was quite slow, so you cannot write your AWA on a normal-fast speed.
Also the sensitivity of the mouse was low, therefore it takes ages to just move the mouse over the screen just to click on the "next" button.

The staff (two women) did provide the usual basic information about the test, but no information on how they themselves handle the check-in and check-out process. Since there are two types of lockers, but only one requires a key, so you are only allowed to access one of them during breaks, although they are right next to each other.
The staff was unable to answer any questions. Not that i think they would be incapable, but it felt like they were not happy doing this in the first place and had something better to do.

The waiting room is quite nice, they provide snacks and something to drink. But who in their right mind would go to a test center without their own snacks and drinks!?

So overall i felt like the setup was quite good in some way, but the technical details, the process and the staff were totally unsatisfiying.

Read More